FAQ's
855-755-SEAT (7328)
Please click a question below to view the answer.
It is suggested that tickets always be purchased from an authorized ticketing agent at a Select-A-Seat outlet, the Select-A-Seat phone number, online at selectaseat.com or through the venue’s box office. If tickets are purchased through an unauthorized dealer, they could possibly be stolen tickets or they may be counterfeit and therefore will not be honored as valid tickets.
"Scalping" is a slang term for the unauthorized sale of event tickets. This practice is not permitted on the grounds of any venues that we serve. Anyone who is attempting to "sell" tickets at any price (even if it's being sold below face value) will be asked to leave the premises.
Should you have any questions about any of the above information, please feel free to contact us at (855) 755-SEAT(7328).
Ticket sales are available 24/7 over the internet!
Most of our outlets have ticket sales availabe Sunday thru Saturday from 7 AM to 9 PM, observing the Christmas holiday.
Also ticket sales are availabe over the phone and at our box office Monday thru Friday from 10 AM to 6 PM and Saturday from 10 AM to 3 PM. We observe most legal holidays.
All sales are final.
It is always best to call the venue directly or check their websites regarding ADA accessible seating and parking.
Accessible seating for guests is available throughout the facilities and is based on event configuration. Tickets for events can be purchased through the Select-A-Seat website www.selectaseat.com or by phone 1-855-755-SEAT (7328) and 1-316-755-SEAT(7328).
Ticket pricing is finalized through contract negotiations between the artist and the promoter.
When an event goes on sale, there could be hundreds of people purchasing tickets online, over the phone, at an outlet, and at the venue box office simultaneously. Tickets are sold as long as seats are available. In some instances, the promoter could have sold tickets to "Artists Fan Clubs" or they may elect to hold seats reducing the number of tickets available to the public.
The promoter or artist's management team will determine a ticket limit in order to provide ticket access to as many fans as possible. Ticket limits vary depending upon the event or the anticipated demand for tickets.
There are no convenience fees on tickets purchased at the venue box office, additional fees may still apply(e.g. facility fees, promoter surcharges, etc...).
Any child who has reached their second birthday must have a ticket. Family events may have different age restrictions on ticketing. It is always best practice to check with the venue box office.
Backstage passes are supplied by the tour and can never be purchased. Select-A-Seat does not have access to backstage passes.
No, the website, over the phone, all outlets and the box office all use a state of the art computerized ticketing system and have access to the same open seats. The computer chooses the next best seat based on the configuration of the event.
Tickets previously being held by either the artist or the promoter are no longer needed or the configuration of the stage may have changed which will create seat availability.
The ticket stub is your receipt and proof of purchase to sit in the reserved seat. You may be asked to show your ticket stub when taking your seat or when you are moving around the facility. If there is a cancellation or rescheduling of an event, you will need your ticket stub.
The information on upcoming events cannot be released by Select-A-Seat until given permission from the promoter or the artist. All events are listed on the Select-A-Seat website www.selectaseat.com.
If a guest is standing during an event, guest services staff and event security will not ask them to sit down. Their ticket gives the guest the right to stand or sit at their designated seat. Each situation is different and is handled on an individual basis. Guests are not allowed to stand, sit or dance in any of the aisles.
It is always best to call the venue directly or check their websites regarding ADA accessible seating and parking.
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